| <Q> |
In an emergency, how
quickly will you respond? |
| <A> |
We are only a phone call away. We will respond
to a call within 15 minutes. In an emergency we will be
on site within 2 hours. We are available 24hrs. on-call. |
| <Q> |
What constitutes an
emergency? |
| <A> |
Any system malfunction which prevents your
company from performing tasks necessary for doing business. |
| <Q> |
Why do I need an IT
development strategy? |
| <A> |
Information technology is rapidly changing.
The system you’re using today may not work in the future.
Depending on the size of the business, proper planning is
the key to staying competitive. |
| <Q> |
What is included in
an initial consultation? |
| <A> |
A thorough evaluation of the IT needs applicable
to your business. |
| <Q> |
Will a recycled cartridge
void my warrantee on a printer? |
| <A> |
We test the cartridge 100% before delivering
to the client. Should the cartridge damage the printer,
we will pay for the repairs at our expense. Because we are
local we can resolve any problems immediately. |
| <Q> |
Do the recycled cartridges
last long? |
| <A> |
Yes, the cartridges are rebuilt with all new
components. There is an average 25% cost savings from new
to recycled cartridges. |
| <Q> |
What warrantee do you
provide on hardware or software? |
| <A> |
TechNet Solutions, LLC provides a 1 year warrantee
on all the hardware provided by us. The manufacturer’s
warranty applies to all software. |
